Ivanel is an Electronic Engineer, Design Thinking Consultant, Human-Centered Service & Experience designer, Radio broadcaster, Storyteller, with a passion for understand, empathize and connect with people. She works in the intersection of business design, creative processes and innovation, to create added-value for users. Enjoys to be surrounded by multidisciplinary teams and performs creative experiments where human’s ingenuity becomes the protagonist. Hacker of process and systems, part of the group of people that is re-designing how things are done, re-inventing the world around us. Good humor’s evangelist. That line that makes you think, without realizing you’re thinking.